Terms and Conditions
Warranty of Goods/Services
1.
All our goods/services will serve their intended functions.
2.
All warranty conditions are stated in the product/services information provided,
unless the manufacturer has provided none.
3.
All our prices are nett. No discounts will be given unless during monthly promotions.
4. Delivery fee is
chargeable for all goods purchased
and delivered within Singapore. Delivery outside of Singapore
will be charged according to the prevailing shipping rates.
5. We only accept VISA, MASTERCARD,
NETS & Corporate cheque payments.
6. We ensure accuracy in our billing
as all our transactions are automatically processed.
7. We will refund the amount paid if
the order is cancelled due to the unavailability of goods or our inability to deliver
the goods within the agreed time frame.
8. We will not entertain any cancellations
once the order is confirmed and submitted by the customer.
9. We will send an electronic acknowledgement
to the customer within 24 hours upon successful submission of the electronic
order. If items ordered are unavailable, a message will be sent to the customer
for further action.
10.
All our goods sold are non-exchangeable and non-refundable.
11. We welcome your feedback. Should you feel dissatisfied with any of our goods or services, please contact us at
Address: 118 Aljunied Ave 2 #06-102 S(380118)
Tel: +65 6842 4001
Email: sales@itsupport.sg
Alternatively, customers may refer their complaints to the BusinessTrust Secretariat if they are not satisfied with the resolution of the complaint. Complaints can be referred to
BusinessTrust Secretariat
Mr. Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane
Singapore 188307
Email: ramesh@cnsg.com.sg
http://www.commercetrust.com.sg