Per Incident Support

Need help on IT problems? 7-Network helpdesk provides remote support to users around the world. As long as you are able to connect to the internet, or if you have email access, we are able to help you resolve standard IT problems.

  1. Purchase an incident support 
  2. Our helpdesk will email you with instruction on remote support within one business day.
  3. We'll remote access your computer to fix the problem if necessary
 

Standard Support incident

Common application error
Virus / Spyware infection  / prevention
Brower problems
Driver problem
1st level troubleshoot and solution offering

 
 
Advance Support incident

Server related issues
Firewall / router / VPN		 Request for quote

Resolution for standard support offers customer a method of resolution via email if we are not able to fix via remote control.